Diploma in Front Office Operations
Build a professional career in hotels, resorts & hospitality industry with complete front office and guest handling skills.
About the Course
The Diploma in Front Office Operations is designed to train students in hotel front desk management, guest relations, communication skills and hospitality etiquette. This course prepares candidates for customer-facing roles in hotels, resorts, airlines and corporate offices.
Course Highlights
Hotel Reception & Guest handling
Professional Front Desk Training
Communication & Personality Development
Computerized Reservation System
Industry-Oriented Practice Training
Recognized Diploma Certificate
Subjects & Skills Covered
- Introduction to Hospitality Industry
- Front Office Department Functions
- Guest Handling & Customer Service
- Hotel Reservations & Check-in / Check-out
- Telephone Etiquette & Communication Skills
- Computer Applications in Front Office
- Grooming & Personality Development
- Handling Complaints & Guest Relations
Course Highlights
Front Office Executive
Hotel Receptionist
Guest Relations Officer
Reservation Executive
Customer Care Executive
Airport/Airlines Ground Staff
Why Choose Saksham
- Job-oriented hospitality training
- Experienced hotel & industry trainers
- Strong focus on communication & grooming
- Affordable fees with flexible batch timings
